Contact Us: Comments or questions?  We are here to help.  Email us at virginiabows@aol.com.  We answer all emails promptly.  Please register with us online to receive email updates of new products and services.  We can also be contacted by calling (703) 793-0485 (Eastern Standard Time) Monday through Friday, 9 AM to 3:30 PM, or by chance.  *UPDATE*  We are in the middle of a large move. Please email us for a fast response as we wait to transfer/fix our phone line. Thank you!

Accepted Methods of Payment:  Virginia Bows accepts Visa, Mastercard, American Express and Discover.  Credit cards are processed by Authorized.net.  Virginia Bows also accepts Paypal.

Privacy and Security Policy:  Your privacy is important to us.  We do not use, sell or share personal information provided to us online.

Virginia Sales Tax:  Orders shipped within the Commonwealth of Virginia will be subject the 5% sales tax.  Orders shipped outside Virginia will not be subject to this sales tax.

Shipping and Handling:  Please allow 3 to 7 business days for delivery.  Delivery confirmation is included.  Items ordered together may be shipped separately. If an item is out of stock, you will receive an email from us with an expected ship date. Please email us for information regarding international orders and shipping.  We ship USPS First Class International with insurance. You will receive an email with a quote for shipping and insurance. Insurance includes delivery confirmation. We do not ship to P.O. Boxes.

Shipping and Handling Charges Per Domestic (Lower 48) U.S. Address:

Up to $50.00 ---------------- $5.95

$50.00 to $75.00 ----------- $6.95

$75.00 and over ----------- Free

Return Policy:  We are happy to exchange or refund any item(s) within 30 calendar days of original purchase.  Virginia Bows does not refund shipping charges.  Please email us to obtain a Return Authorization (RA) Number.  No returned packages will be accepted without an RA Number.  Any item being returned must be unused, unworn, unaltered and in original condition.  If the item(s) was a gift, the refund will be issued only to the credit card used for the original purchase.  The customer is responsible for return shipping charges and insurance.  Failure to follow these requirements will result in no credit being issued.

Special Notice Regarding Holiday Items:  Any Easter, Halloween and Christmas related items to be returned or exchanged must be postmarked 3 calendar days before the actual Holiday.  All other requirements of our return policy applies.

Disclaimers:  Virginia Bows reserves the right to change prices at any time.  We strive to obtain pictures that properly depict the colors of the products sold on our website.  Some color variations between the pictures shown on this website and the actual products can still occur.

CPSIA Compliance:  In January 2009, the Consumer Product Safety Improvement Act (CPSIA) enacted laws that raises the safety standards set forth for children's products.  Applicable products sold on this website are in compliance with the requirements of these laws.

Terms & Conditions: You agree to the terms and conditions set forth in this web site when you use it and use of your credit card on this site constitutes your electronic signature. We will revise and update terms and conditions at our discretion. Refer back to this page periodically for any changes in terms or conditions.

Partnering with Authorized.net:

Virginia Bows is registered with the Authorize.Net Verified Merchant Seal program.  You can shop at Virginia Bows with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.